Our most commonly asked questions are shown below. If you have a question for us that isn't covered, send us an email. We'd love to hear from you!
All prices displayed from our partners include VAT.
We're only human! If you've made a mistake please refer to your booking confirmation email that was sent to you by the retailer/fitter and the details on how to contact them should be displayed there. You will need to get in touch with them directly to try and rectify the issue.
Each supplier/retailer have varied policies regarding cancellations and refunds. You will need to contact your selected provider to find out their policy and procedure.
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Every driver should check their tyre tread depth regularly to make sure they do not go below the legal requirement of no less than 1.6mm. It is illegal to drive if your tread depth is less than 1.6mm and you could receive a fine along with penalty points.
Checking tread depth is quick and easy. Many people use a 20p coin as the rim of it measures 1.6mm. If you place the coin inside the tread groove and if the tyre covers the coins outer rim, your tread is ok. If it doesn’t you may be under the legal tread limit and the tyres will need replacing with a matter of urgency.
You can invest in a tyre depth gauge for a more accurate reading.
Keep in mind that you should also replace your tyres for all the below factors
Your tyre pressure will change as the load and the weight of the car changes. It is recommended you check your tyre pressure monthly to make sure your tyres are safe at all times especially if you are travelling on a long journey. Each car has a varied required tyre pressure so you will need to check the vehicle handbook, on the inside of your fuel cap or the inside the door pillar.
Winter tyres are designed with a superior grip that aides you to drive safely in winter conditions such as snow, ice and rain when the outdoor temperature is below 7°C. Winter tyres allow cars to stop up to 11 metres earlier than regular tyres in icy conditions when braking at 20mph. They do this by using a rubber compound and a pattern designed specially to help to brake in cold conditions.
It isn’t a legal requirement to change your tyres seasonally however it helps if you live in areas where weather conditions are worse for longer periods of time. Some countries will have legal requirements for winter tyres so please check their driving laws before visiting.
There can be a few things making your wheel vibrate when travelling at high speeds. These are:-
Please get a garage to check the vehicle if you start noticing vibration. Leaving the vehicle in this situation can lead on to steering and braking problems or/and higher fuel consumption.